<aside> Hello! I’m Sara Savane, a tourism student based in Málaga, Spain. I love traveling and exploring new places, which is why I’m passionate about the tourism sector. After completing an Erasmus program in Munich, I’m excited to look for opportunities around Europe to continue growing and developing in the field. I’m fluent in English and Spanish, and always eager to learn more along the way.
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Marrakesh, Morocco.
🌈 About Me
I’m a passionate traveler with a love for exploring new places and cultures. After completing an Erasmus program in Munich, I gained valuable insights that helped me develop my understanding of the hospitality industry. With 8 months of hands-on training with customer relations, along with experience in front desk operations, I’ve developed a strong appreciation for delivering excellent customer service. I’m fluent in English and Spanish, and have a strong understanding in French, I’m always eager to learn! I’m excited about the opportunity to contribute to a team where I can share my skills and passion for making guests feel truly welcome.
Front Desk Receptionist Intern - Eurostars Grand Central
March 2024 - June 2024
• Managed room reservations, cancellations, and modifications daily, ensuring seamless check-in and check-out for hotel guests.
• Provided information on hotel services and local attractions.
• Reduced guest response time by 30% by answering emails and phone calls punctually.
• Assisted VIP guests with personalized services, ensuring exceptional experiences and satisfaction.
Spa Esthetician Intern - Hotel Aguamarina
April 2022 - October 2022
• Efficiently scheduled and managed client appointments.
• Educated clients on skincare routines, products, and aftercare, offering personalized recommendations.
• Addressed client questions, concerns, and feedback with patience.